Sydney Free Saddlery is committed to upholding your rights and preferences throughout our relationship with you - as a user of this website. We attempt to maintain the highest standards of business practice and social responsibility.

The text below will explain how we collect, store and use your personal data and data about you when you visit our website and when you interact with us. It also defines the types of data we collect, how we use this data to ensure we provide relevant services to you, and your rights to control our use of that data.

When you provide any data about yourself to us, you are confirming that you have read, understood and agree to our policies and practices. If you are at all uncertain about any aspect of our policies and practices, please contact us and do not use our website.

Sydney Free Saddlery respects your privacy and safeguards your data.

The personal data we collect, process or use is treated securely and in accordance with our privacy policy, described below. Whenever you give us personal data, you are consenting to its collection and use in accordance with this policy, including our use of cookies explained below.

What personal data do we collect?

We log your Internet Protocol (IP) address in order to receive and send information from and to you over the internet ( see under 'Cookies'). You will be asked for personal data such as your name, address and email address when you register, join as a guest, make an enquiry or order products from us. We track user log-ins to give us insight to site behaviour and usage.


When you view the website, Sydney Free Saddlery may store some information on your computer. This will be in the form of a "cookie" file, which will enable Sydney Free Saddlery to tailor the website to match your interests and preferences.

The cookie file is used to store the IP address of your machine and will not contain any data personal to you. Your Internet browser may allow you to erase the cookie file, block all cookies or receive a warning before a cookie is stored, although, in that case, you may not be able to use certain features on the website. If you do not wish to receive cookies in the future, please let Sydney Free Saddlery know. Please refer to your browser instructions to block cookies.

The following website may assist you:

Email communications

When placing an order or registering on this web site, you will be asked to provide your email address. This is for your convenience, allowing us to send you registration and order confirmation emails and further update emails relating to your order and account updates.

We we will never pass your details to any third parties without your consent unless Sydney Free Saddlery Ltd or its website is sold. If you do not wish to receive any future offers from us via email, please contact

How do we use your personal data?

Where appropriate, we use your personal data:

  • to provide goods and services to you or your organisation
  • for basic profiling purposes
  • to let you know about other goods and services in which you may be interested
  • to inform you about changes and improvements to this website

If you register or enrol you will receive email communications alerting you to news and offers. You may choose not to receive these.

To whom might we disclose your personal data?

Sydney Free Saddlery does not sell, trade or rent your personal information to others.

Your details will be added to the Sydney Free Saddlery database in order to process your request, and so that you can be kept up to date with relevant details of our products. Your personal data may be required to be passed to a third party if they need it in order to fulfill your order(s) for our goods and services, or to execute the communications we send to you. Except as set out above, we shall not disclose your personal information unless obliged to, or allowed to do so by law, or where we need to in order to run our business (e.g. where other people process data for us). In such circumstances, we ask those people to give us confidentiality or non-disclosure undertakings.


Unfortunately, no data transmission over the Internet is guaranteed 100% secure, but we do take appropriate steps to protect the security of your personal data.

Inaccuracies and corrections

We endeavour to keep your personal data accurate and up to date. If you become aware of errors or inaccuracies please contact us at

Changes to our Privacy Policy

The Sydney Free Saddlery privacy policy may change at any time, so you may wish to check it each time you visit our website.


Cookies are tiny text files stored on your computer when you visit certain web pages. These pieces of information are used to improve the services we provide to you. We use cookies to keep track of what you have in your basket, and to remember you when you return to our site. To purchase products on our website, you will need cookies enabled. If you don't wish to enable cookies, you can still browse the site and use it for research purposes.

We do have relationships with carefully-selected suppliers who may also set cookies during your visit.

  • Google Analytics. [Cookie names: _utma _utmb _utmc _utmz ]. These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. For more information see the Google Privacy policy.
  • Google Maps. [Cookie name: NNID PREF]

You can manage these small files and learn more about them from the article, Internet Browser cookies- what they are and how to manage them.

Learn how to remove cookies set on your device.

We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website.