- Grooming and Care
- Grooming Equipment
- Hy Unicorn Grooming Bag - One Size - Navy/Pink
Hy Unicorn Grooming Bag - One Size - Navy/Pink
A magical unicorn bag to keep all your grooming essentials organised and secure. Six outer pockets allow for quick access and the large main compartment also features a secure inner zip pocket. The base is reinforced to prevent damage and the bag has grab handles and a removable shoulder strap.
Delivery Options and Information
- Most items are delivered Monday to Friday unless a Saturday delivery has been requested and paid for.
- When your parcel arrives at your delivery address, a signature will be required to acknowledge its receipt.
- Gift vouchers may be sent directly to recipient.
- You can buy online and collect directly from the shop.
|Standard Delivery||Up to 25kg||2-4 working days||See your basket||Delivery is to UK mainland addresses. Your items will be sent by Royal Mail or our Courier and usually takes 2-4 working days.|
|Standard Delivery Only||Up to 25kg||3-5 working days||See your basket||Delivery for these items is available to UK mainland addresses. Your items will be sent by Royal Mail or our Courier and usually takes 3-5 working days. Orders containing these items are not available for express deliveries.|
|Premium Service||Up to 25kg||2-3 working days||See your basket||Please Note: Items delivered using this courier service require a signature at time of delivery.|
|Express Service||Up to 25kg||Next working day delivery||See your basket||For urgent items to UK Mainland addresses, orders must be received by 2pm (Mon-Thurs) and 12pm (Fri) to receive next working day. Next working day for Friday order is Monday. This excludes Bank Holidays and weekends. This service covers mainland UK and excludes Northern Ireland some areas of Northern Scotland.|
|Saturday Delivery||Up to 25kg||See your basket||For a guaranteed delivery on Saturday, orders must be received by 1pm Friday. This service excludes Northern Ireland and areas of Northern Scotland.|
Non-Mainland UK and International
|Scottish Highlands & Islands||Up to 25Kg||Delivery in approx 2 working days.||See your basket|
|Northern Ireland||Up to 25Kg||Delivery in approx 2 working days.||See your basket|
|Isle of Man, Scilly Isles, Channel Islands||Up to 25Kg||Delivery in approx
2 working days.
|See your basket|
|Belgium, France, Germany, Luxembourg, Netherlands, Republic of Ireland||Up to 25Kg||Delivery in approx 3 working days.||See your basket|
|Austria, Denmark, Liechtenstein, Switzerland||Up to 25Kg||Delivery in approx 4 working days.||See your basket|
|Czech Republic, Italy, Slovakia, Spain||Up to 25Kg||Delivery in approx 5 working days.||See your basket|
|Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden||Up to 25Kg||Delivery in approx 5 working days.||See your basket|
|Bosnia-Herzegovina, Bulgaria, Croatia, Greece, Iceland, Lativia, Lithuania, Montenegro, Norway, Romania, Serbia||Up to 25Kg||Delivery in approx 5 working days.||£ Call Us|
|Tunisia, Turkey||Up to 25Kg||Delivery in approx 5 working days.||£ Call Us|
|Rest of the World||Up to 25Kg||Delivery times vary dependent upon location, but please allow up to 28 working days.||£ Call Us|
Oversize & Unusual Sized Items
Items shown that include a ‘quoted delivery’ logo are either heavy, oversized or of an irregular shape. These items may have an additional delivery charge associated with them. To confirm delivery charges for these items, please contact us.
Liquids, Aerosols and Gels
For security reasons relating to international air transport, we are unfortunately unable to deliver liquids, aerosols and gels outside of mainland UK.
Delivery Address Options
When you place an order you can choose either have your goods delivered to your home address or an alternative delivery address. If you do not already have an alternative delivery address listed on your account you can enter this at the time of placing a new order, in the appropriate section.
Unless you have requested a next day delivery, we aim to despatch all goods from our warehouse within 48 hours of the receipt of the order. Occasionally at exceptionally busy times this may take a little longer.
Our Delivery Method
YODEL (UK), Cotswold Couriers (UK MAIL) and the Royal Mail. Please note that for all deliveries, a signature will be required on receipt. If no-one is available at your delivery address at the time the item is being delivered, a YODEL, UK MAIL or Royal Mail card will be left giving you appropriate contact details for your local depot so you can rearrange delivery.
It is important that you are happy with all your purchases online with Sydney Free Saddlery and we want to make it easy if you are not happy or need to return an item. Please see some frequently asked return questions below:
Damaged during delivery, defective, incorrectly advertised or not what I ordered.
You can return your purchase to us within 28 days of the date you received the item if it has been damaged during delivery, is defective, has been incorrectly advertised or isn't what you ordered. We will issue a full refund (including postage costs) or a replacement at no additional cost.
I want to return an unwanted item?
If you no longer want your purchase and it remains unopened and unused, you can arrange to return it to us within seven days of receipt for a refund. Please be aware that we may not refund your postage costs, as there is no error on our part.
I want to return an unwanted large and/or expensive item?
For large and/or expensive items, we may arrange for a courier to collect your purchase. In this event, we will contact you to arrange a collection time that is convenient for you. If there is no error on our part and you require this service, we will quote the cost for this service at the time of your call.
What items cannot be returned?
The Distance Selling Regulations allow you to withdraw from any purchase made from us at any time 7 working days after the date you receive the item.
If you want to return an unwanted purchase and it remains unopened and unused, as there is no error on our part we will refund the purchase but may choose not refund your delivery costs.
(Please be aware that the following goods are excluded from the right to cancel:)
- Goods made to specification or otherwise personilised
- Unsealed optical media, such as DVD's, CD's, Video Games and Computer Software
- Pierced Jewellery
- Gift Vouchers
Our Refunds Policy
When will I get my refund?
When you send your item back to us, within 3-5 days of receipt we will process the returned item and make a payment back to the credit card or debit card you originally paid with.
Our Exchanges Policy
Can I exchange my returned item for something else?
We are unable to exchange goods from one order to another. In all cases we would handle your returned item as a straight froward return and refund the payment back on the credit card or debit card you originally paid with as per the refunds policy (above).
If you do require another item a new order would need to be raised and charged for separately and the funds will be taken for the new order before you will have received a refund for the returned item(s).Â
Will I be charged again for postage?
If you raise another order at the time when you are making arrangements to return your other items the new order will be sent with free postage (UK Mainland Only)
What is your returns address?
Sydney Free Saddlery
54 Querns Lane.
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